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Staff

Click on one of the people below to find out more information.

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  • DOUG WARD
    GENERAL MANAGER
    DOUG WARD
    410-479-1144 EXT 205

    With many many years of experience in the automotive industry Mr. Hertrich  hand picked Doug to bring 100% TOTAL CUSTOMER SATISFACTION to this location.  Doug has exceeded that goal by bringing in the right
    TEAM to serve you in any and all of your automotive needs.  By keeping our overhead low and maintaining the right inventory he has and will provide you with your BEST DEAL.....GUARANTEED!!!!

  • COLEMAN WILLEY
    GENERAL SALES MANAGER
    COLEMAN WILLEY
    410-479-1144 EXT 206

    Coleman started his career here selling cars and has worked his way up to become our Sales Manager. With over 6 years  experience in the automotive industry he has maintained numerous sales certifications and still proves he will always put our customers first. He is your main source when it comes to getting the right car for the right deal!  "Coleman's  Dealin' It's That Simple" 

  • FRANK "THE LOAN ARRANGER" CLEVENGER
    FINANCE MANAGER
    FRANK
    410-479-1144 EXT 203

    Frank has over 30 years in the automotive industry.  Frank will provide you with the best and smartest way to purchase a vehicle.  He has proven he will obtain the best financing terms for you at all cost and for anyone who has struggled in the past and needs help with obtaining financing for a new or preowned vehicle he is the perfect solution!  His goal is 100% Credit Approval and he will not turn anyone away to reach that goal!

  • DANA AYERS
    SALES PROFESSIONAL
    DANA AYERS
    410-479-1144 EXT 222

    Dana has 6 years in the car business and is our Internet sales professional.  Dana also has maintained a Dodge and Chevrolet Certified Sales Consultant throughout her career.

    DAYERS@HERTRICHS.COM

  • JASON GONDECK
    SALES PROFESSIONAL
    JASON GONDECK
    410-479-1144 EXT 211

    Jason has just started his career with us and already has been multiple Sales Person of the Month and he also obtained numerous Chevrolet Certifications.  Jason should be your local choice for a great deal

  • TONY HALL
    SERVICE MANAGER
    TONY HALL
    410-479-1144 EXT 215

    Tony has over 18 years experience in the service department.  Tony has one of the highest Customer Service scores in our region.  From "fixed right the first time" to "repairs done in a timely manner" and a "thorough explanation of repairs performed"  Tony will strive to make sure your visit will exceed your expectations!

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  • BILLIE JO WILLOUGHBY
    SERVICE WRITER
    BILLIE JO WILLOUGHBY
    410-479-1144 EXT 214

  • CHRIS PARKER
    CHEVROLET/DODGE CHRYSLER JEEP WARRANTY ADMINISTRATOR
    CHRIS PARKER
    410-479-1144 EXT 214

    Chris has over 30 years experience in the service department.  Chris is your right hand man when it comes to Warranty needs from Chevy to All Chrysler makes Chris will have you covered!

  • TONY MARSHALL
    PARTS MANAGER
    TONY MARSHALL
    410-479-1144 EXT 217

    Tony is a new addition to our team.  Tony brings over 17 years experience in the parts department, with his multiple franchise knowledge he will provide you with the right part for any job!

  • CHRIS CLEMENTSON
    DETAIL MANAGER
    CHRIS CLEMENTSON
    410-479-1144 EXT 213

    Chris has been with the company as a detail and reconditioning specialist for over 20 years!!  Chris insures that all vehicles that come through his department are handled with complete care as if it is his own.  Chris's team can help you maintain your vehicles beauty by offering you detailing after the sale, just call him and set up an appointment...Its that easy!! 

  • ROBBIE WILLIAMSON
    RECONDITIONING SPECIALIST
    ROBBIE WILLIAMSON
    410-479-1144 EXT 213

    Robbie has over 25 years of reconditioning or a simple wash of many types of vehicles from domestic to exotic imports!

  • JANICE WROTEN
    OFFICE MANAGER
    JANICE WROTEN
    410-479-1144 EXT 202

    The definition of backbone: the foundation or most substantial or sturdiest part of something.  What can we say with her many many years of accounting experience there is no way we could stand tall without her.  She handles just about everything.....PERIOD!

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  • ANGELA LLOYD
    ACCOUNTS PAYABLE
    ANGELA LLOYD
    410-479-1144

    With over 6 years with us Angie has one of the most critical jobs here.  She maintains pretty much everything that has to do with your purchase or service of a vehicle.  From collecting money to paying bills, answering calls and doing your title work and many other jobs you can always count on her to still have a smile at the end of the day!